Privacy Policy

1. Introduction

Shanghai Knowlyr Technology Co., Ltd. (hereinafter referred to as "Knowlyr" or "we") takes user privacy very seriously. This Privacy Policy applies to the knowlyr.com website and related services we provide, and explains how we collect, use, store, and protect your personal information.

By using our website or services, you consent to the data processing practices described in this policy. If you do not agree, please do not use our services.

2. Information We Collect

2.1 Information You Provide

• Contact Information: Name, email address, company name, and other details submitted through contact forms or email
• Job Application Information: Name, email, position applied for, and assessment responses submitted through the careers page skills assessment
• Account Information: Username, email, and other basic information provided during account registration

2.2 Information Collected Automatically

• Device and Browser Information: Device type, operating system, browser type and version
• Access Logs: IP address, access time, pages visited, referring URL
• Local Storage Data: Skills assessment progress is saved in your browser's localStorage and is not uploaded to our servers

3. How We Use Your Information

We use the information we collect for the following purposes:

• Providing, maintaining, and improving our website and services
• Processing your inquiries, demo requests, or partnership proposals
• Evaluating candidates' qualifications and role fit
• Sending service-related notifications and updates
• Analyzing website usage to optimize user experience
• Preventing security threats and abuse

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party service providers who help us operate our website (e.g., hosting, analytics), who are contractually bound to use your data only for the purpose of providing their services
• Legal Requirements: When required by applicable laws, regulations, judicial proceedings, or lawful government requests
• Rights Protection: To protect the rights, property, and safety of Knowlyr, our users, or the public

5. Cookies and Tracking Technologies

We use the following technologies to collect and store information:

• Google Tag Manager: Used for website traffic analysis and user behavior statistics to help us understand site usage
• localStorage: Used to save skills assessment progress locally in your browser; data is stored only on your device

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain website features.

6. Data Security

We implement reasonable technical and administrative measures to protect your personal information, including but not limited to:

• Site-wide HTTPS encrypted transmission
• Access controls for sensitive data
• Regular review of security measures for effectiveness

While we strive to protect your information, we cannot guarantee the absolute security of data transmitted over the internet.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected:

• Contact inquiry records: Retained for 2 years from the last communication
• Job application information: Retained for 1 year after the recruitment process concludes
• Account information: Retained for the duration of your account; deleted within 30 days of account closure
• Access logs: Retained for no longer than 12 months

8. Your Rights

Under applicable data protection laws, you have the following rights:

• Right of Access: Request access to the personal information we hold about you
• Right of Rectification: Correct inaccurate or incomplete personal information
• Right of Erasure: Request deletion of your personal information under certain circumstances
• Right to Withdraw Consent: Withdraw previously granted consent for data processing

To exercise any of these rights, please contact us at k@knowlyr.com. We will respond within 15 business days.

9. Protection of Minors

Our services are designed for enterprise clients and professionals and are not intended for individuals under the age of 16. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected information from a minor, we will promptly delete it.

10. Policy Updates

We may update this Privacy Policy from time to time. The updated policy will be posted on this page with a revised "Last Updated" date. For material changes, we will notify you via website announcements or email.

We recommend reviewing this policy periodically to stay informed of any updates.

11. Contact Us

If you have any questions or comments regarding this Privacy Policy, please contact us through the following channels:

• Email: k@knowlyr.com
• Address: 上海市东银中心 A 座 710 室
• Company: Shanghai Knowlyr Technology Co., Ltd.